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| Hong Kong Quality Assurance Agency (HKQAA) |
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Environmental Campaign Committee and
Environmental Protection Department |
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HK Management Association, Sales and
Marketing Executives Club of Hong Kong |
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Customer Service Team Leader of the Year
- Contact Centre |
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Customer Service Professional of the Year
- Contact Centre |
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Customer Service Professional of the Year
- Contact Centre: Merit Certificate |
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| Asia Pacific Customer Service Consortium |
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Environmental Campaign Committee and
Environmental Protection Department |
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HK Chamber of Small and
Medium Business Ltd |
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| The Hong Kong Council of Social Service |
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