Upon registration of a NWT eCS account, you can pay your bills instantly with any Visa / MasterCard credit card via this real-time platform. With a few clicks, you can take advantage of this convenient and use-friendly service and better manage your bill payment.
Simply use a tone-dial phone to transfer payment from your bank account anytime, anywhere. Please call 18013 for bill registration and 18033 for bill payment. For details, please call the 24-hour PPS Information Hotline at 900 00 222 328. Please allow three working days for processing.
New World Telecom Merchant Code: 72
Simply settle your New World Telecom bills at any 7-Eleven 24 hours a day, 7 days a week.
To facilitate your payment, we have printed a 7-Eleven bar code on the upper right corner of all our invoices. The payment procedure is so simple that you just need to
- Present your invoice and pay the exact amount by cash at the cashier at any 7-Eleven.
- Keep the receipt as record.
- Please note that an administrative charge of HK$1.9 will be applied every time bill payment is made at any 7-Eleven store. This administrative charge will be shown in the next bill.
- Please allow three working days for processing.
Bill Enquiry & Payment
You can settle your bill payment either via direct debit from your bank account or credit card account on the payment due date. Once the Autopay account is authorized, you will be notified through your invoice with a designated indication. Please proceed payment as usual until you receive the mentioned invoice.
By Bank Autopay
Please print out and complete the Direct Debit Authorization form, then return it to your account registration bank. Under normal circumstances, the Autopay application takes a minimum of 4 weeks to process. To obtain the form, please click here.
By Credit Card Autopay(Applicable to Personal Customers Only)
Please print out and complete the application form together with credit card copy (front and back) either by mail to Customer Service Department, New World Telecommunications Ltd., 17/F Chevalier Commercial Centre, 8 Wang Hoi Road, Kowloon Bay, Hong Kong or by fax as indicated in the form. Under normal circumstances, the Autopay application will be effective from the next bill. To obtain the form, please click here or click here for online application.
NOTE: The above document is offered in the format of Adobe PDF (Portable Document Format) File. To download the Acrobat reader, please click here
Payment can be made 24 hours a day Please keep the ATM advice slip as receipt.
- at HSBC / Hang Seng Bank ATMs with the 'Bill Payment Service' sign or
- at any JETCO ATMs with the 'JET Payment' sign in Hong Kong.
Please allow three working days for processing.
Please detach the payment slip from the invoice and send it together with your crossed cheque. Please write the Invoice No. and Customer No. at the back of your cheque. Please do not send cash or cash cheques. Post-dated cheques will not be accepted and receipt will not be issued. Please allow 5 working days for the processing your payment after we received your crossed cheque.
